In today’s competitive business landscape, it is essential for companies to know what their customers want and how satisfied they are. While getting feedback from customers at stores and retail outlets is a good option, the most popular tool is the customer experience survey.
Surveys help to understand consumer’s preferences accurately. Kentucky Fried Chicken is among the top fast-food chains and uses KFC customer satisfaction survey to help it understand its customers and their feedback to its products, stores, and service.
KFC does this through MyKFCexperience.com, an online survey set up by the company to reach out to its customers across the United States. The KFC customer satisfaction survey is designed by the company to collect data from customers who have visited their outlets. Through the MyKFCexperience.com Survey, customers can share their honest feedback on the company and their experience with it.
The answers and feedback given by respondents help the company modify its services accordingly and introduce new products as per customer requirements.
KFC Survey Rewards
Taking the online survey takes a few minutes of your time and requires you to share your opinion about their food taste, staff behavior, service time, order accuracy, cleanliness, price, KFC visit frequency, and other such things. The survey also asks the customer if he would like to revisit soon and recommend KFC to family and friends soon.
The company compensates all survey takers for their time and effort by providing them with a gift redemption code that is redeemable at the same outlet whose receipt code you used for the survey.
Depending on the availability, the gift voucher could be used for free chicken KFC Go cups or any other delicious offering by KFC. One important thing to note is that the redemption code can be used only once and that too within 30 days from when it was issued. You must complete the entire MyKFCexperience Survey with honesty to be eligible for your ability to be eligible for the gift redemption code.
My KFC Experience Survey Rules
KFC has specified certain requirements and restrictions for those who want to take part in the survey to ensure that the data they obtain is genuine. This helps them improve their experience and plans.
- Valid Receipt: You must have a valid receipt from KFC with an invitation for the survey, to take part in the survey. The survey invitation will have a unique survey code that you must use to enter the survey. The purchase receipt should also not be more than 30 days old.
- Residency of the United States of America: To take part in the survey, you should be a legal citizen of the United States of America.
- Age Restrictions: The survey is only open to those residents who are above 18 years of age, on the date the receipt has been issued.
- Language: Respondents should be familiar with English or Spanish as the survey is conducted online in both these languages only.
- Technical Requirements: Customers wishing to take part in the survey should have basic knowledge of using a laptop or smartphone. They should also have a smooth internet connection so that they can take the survey online.
MyKFCexperience Survey Instructions
Once you have the ticket number, the survey invitation code and fulfill all the requirements as specified by the company, you can go ahead and undertake the survey to win exciting prizes. The whole process from start to finish does not take too much time, and you can finish the same within minutes. Just make sure that you answer all questions as accurately as you can.
The steps you need to follow to take the survey are:
- Visit the official online survey website i.e. MyKFCexperience.com. Make sure that you type the URL of the website correctly or you may end up on the wrong page.
- To take the survey you will be asked to enter the Invitation Survey Code, along with the time you visited the outlet. After entering the time, click on the Start button.
- You will now be directed to the Survey page, with questions related to the KFC survey. Once you have started the survey, answer all questions accurately and to the best of your ability. You need to write comments based on your answers.
- You should answer the questions based on your visit to the outlet and your experiences while buying from it.
- Once all the questions are complete, you need to provide your contact details.
- The code to redeem will next pop up on the screen. Note it down, preferably on the receipt, and use it to claim your free chicken, the next time you visit the outlet.
About KFC Company
KFC is a world-famous American fast-food chain with its head office in Louisville, Kentucky. It was launched by Colonel Harland Sanders in the city of Utah in 1952. KFC is the second largest fast-food chain in the world. Today it has over 20,000 outlets in 150 cities across the world. KFC is a part of Yum!, the brand based in the United States of America that has many fast-food restaurant chains.
It is a Yum brand subsidiary that also owns Pizza Hut and Taco Bell. The logo has Col. Sanders image. Their chicken fried food item is famous the world over.
Their KFC survey is an effective online survey that helps customers share their feedback directly with the company on their personal experience while visiting their retail outlets. Based on this feedback, the company can improve its products and services. For taking part in the KFC experience survey, you are entitled to a free redemption code that you can redeem at its outlets for free chicken.
KFC Survey Contact Information
- If you have any questions regarding the survey, you can submit them to KFC.
- Spend just 2-minutes and complete the survey at the official website i.e. https://www.mykfcexperience.com/.